Privacy Policy

1. Our Commitment to Your Privacy

ETutors Academy feels strongly about protecting your privacy. We understand how important privacy is to you. This Privacy Policy reflects our commitment to the following principles:

• We are deeply committed to creating a safe and secure online environment for all users.
• We do not sell, rent, or trade your personal information to any third party.
• We strive to provide you with access to, and control over, the information you give us.
• We use the data we collect to enhance your experience and fulfill our mission of providing high-quality, accessible education for everyone.

2. What Information We Collect

a) Personal Information

When you register or use our services, you may provide information including but not limited to:

• Full name
• Email address
• Contact number
• CNIC number (for tutor verification purposes)
• Display photograph
• Date of birth (especially in case of student or child account creation)

CNIC Collection Notice: We collect CNIC numbers only for identity verification purposes (e.g., for tutors). CNIC data is securely stored, restricted to authorized personnel only, and is not shared or disclosed publicly.

b) Information from Integrated Services

If you sign up via third-party services like Google or Facebook, we may collect information already associated with your account (e.g., profile picture, name, and email address), in accordance with their privacy settings.

c) Information from Other Users

Parents or teachers may provide information on behalf of student users (e.g., name, birthday), particularly when setting up child profiles.

d) Location Information

We may collect location-related information (e.g., province, city, or area) only as provided by you during registration. We do not track your precise geolocation or use GPS/location tools.

3. How We Use Your Information

We use your data to:

• Provide and enhance our educational services
• Match students with the most relevant tutors based on subjects and region
• Maintain and personalize user profiles
• Improve user experience by analyzing trends and behaviors
• Facilitate communication between tutors and students
• Comply with legal obligations (such as tutor identity verification)

4. User Rights – Access, Correction, and Deletion

We respect your rights to:

• Access your data stored on our systems
• Request correction of inaccurate or outdated data
• Request permanent deletion of your data, including CNIC and account

How to Delete Your Data:
You may request deletion of your account and all associated data by emailing us at info@etutors.pk. We will process your request promptly. Once deleted, your data is permanently erased from our systems, and we do not retain any copies.

5. Data Security

We use appropriate technical and organizational measures to safeguard your data. CNIC numbers and other sensitive information are securely stored and only accessible by authorized personnel for verification purposes.

We do not share personal information with external parties unless required by law or with your explicit consent.

6. Public Testimonials and Forum Participation

If you submit a testimonial and provide consent, your name and feedback may be displayed on our website.

For users participating in tutor-student forums or chat features, your name, profile photo, and messages may be visible to the matched parties. You control what information you provide.

7. Updates to This Policy

We may update this Privacy Policy from time to time.

8. Contact Us

If you have any questions, concerns, or requests regarding your data or privacy rights, please email us at:

info@etutors.pk